Are you trying to get on the internet, but you can’t seem to connect? Are you worried that something has gone wrong with your AT&T service? Is AT&T service down right now?
The sooner you know what’s going on, the better. So we created this blog to give you updates on whether AT&T is down for everyone, or just you.
Also, we want to help you track down where exactly these problems are happening so you can enjoy a more reliable connection when using your internet service.
Why is my AT&T cell service not working?
When your AT&T cell service doesn’t work, it can be frustrating. You may think that there’s something wrong with your phone or the network itself.
Here are some of the most common reasons why your AT&T cell service might not be working:
- Your SIM card might be broken or damaged. If this happens, you’ll need to get a new SIM card from AT&T.
- You might be using the wrong settings for your phone’s APN settings. These can be found in your phone’s settings under “Mobile Networks.” Make sure you’re using the correct APN name and password for AT&T.
- Your phone could have a low battery level and is unable to power all its functions (including the cellular connection). Replace your battery if this happens often.
How to find an internet outage?
There are several ways to check whether your internet is down:
- Check the official website for information. Determine if there is an outage in your area or if it’s just your device.
- Try another device. If your computer isn’t working but your phone is, then it’s likely an issue with your specific connection or device.
- Check your Wi-Fi. If it’s slow or not working at all, there may be an issue with your router or modem. You’ll need to call AT&T support for help getting your device up and running.
How do I fix AT&T no service?
There are many things that can cause your AT&T signal to go down. Here’s what you can try:
- Make sure your phone is charged.
- Check for a software update.
- Turn airplane mode on, then off to reset the connection.
- Reboot your device.
- If you’re still having issues, contact AT&T customer support.
How can I contact AT&T customer service?
Does AT&T have chat support? Yes. 24 hr customer service AT&T offers multiple support channels to assist you.
We reviewed AT&T’s social media and found they’re responsive via Twitter, Facebook Messenger, or their customer service line at 800.331.0500.
For technical support, call (800) 288-2020 for help with your account, service, or order status.
You can also use AT&T’s support page: https://www.att.com/support/contact-us/
To order new service or request AT&T service repair, call (833) 743-9269.
How do I refresh my AT&T signal?
First, make sure you have the latest software update. Go to Settings > About Phone > System Updates to update.
Next, check for dead spots with no coverage. Move around to get better signal reception.
Then, restart your phone by holding the Power button and selecting Restart. This forces your phone to reconnect with AT&T’s network.
If that doesn’t help, unplug your router for 30 seconds, then plug it back in to reboot.
FAQs
What causes AT&T internet to go out?
Outages can result from weak network signals. As a major provider, AT&T experiences occasional service issues, but customer service usually resolves them quickly.
Why is my AT&T signal suddenly weak?
Several factors can weaken your signal:
- Weather conditions
- Damaged equipment
- Distance from cell towers
- High usage during peak hours
What do I do if my AT&T Wi-Fi goes out?
Reboot your Wi-Fi modem. Turn it off for 20 seconds, then turn it back on. If the issue persists, contact AT&T support for help.
